All our staff are employed under a rigorous process which enables us to find the best candidates for the job.
Although Coombes Wood House's Proprietors, Mr & Mrs Cook, are both qualified/registered Nurses, the Home is a Residential Care Home only; however, their expertise and experience can only be seen as an added bonus!
All our care staff have, or at least are working towards an NVQ Level 2 qualification in Health and Social Care. Like wise our catering staff all have NVQ Level 2 in catering and hospitality.
We are committed to keeping our staff up to date with changing procedure and legislation using a continuous staff training programme.
Our staff are passionate and committed to providing the highest standard of care. Continuity of care is of utmost importance to us and our residence and so we ensure that all are staff are happy and motivated ensuring that turnover is low by conducting regular appraisals.
Our open and friendly management team allows staff, residents and family members to share any concerns or ideas freely.
But our overwhelming strength – the reason why so many people want a place for their relative here at Coombes Wood – is the wonderful group of staff we are so lucky to have here, particularly the Manager and Assistant Manager, all of whom are so dedicated, professional and full of fun!